Archive 2019

Dumplings, Dumplings and more Dumplings!

You don’t have to be in China for very long before you learn that dumplings are something everyone in China loves and there’s an art to making them. Every year around Christmas time is also the lunar solstice that means you are supposed to eat dumplings that day to bring prosperity for the coming year.

The staff and teachers are invited to the cafeteria to make hundreds of dumplings and then they cook them for lunch. The president of the university always pays a visit to say hello. Laraine had the privilege of visiting with him for a few minutes and have her picture with him. The students then put on a New Years program. Our very own Judy Batschi, a fellow BYU china teacher, performed a solo during the program.

There was also a Relief Society class to learn how to make dumplings. So everything is dumplings for a few weeks.

Left to right: Marcus Freitas, President of CFAU, Laraine, Shelly (our Communist Party Liaison)

Thanksgiving and Gratitude

For the third year now, Laraine has taken the opportunity to have her students enjoy the experience of gratitude. She teaches them about the importance of gratitude in our life and how powerful it is to bless others lives. Everyone at the school agrees the cleaning ladies have the hardest job. They spend every day of their lives cleaning the bathrooms which are not the nicest smelling. The students are given little hearts and they then write a thank you note to the women. They enjoy taping the hearts to the work room next to the bathroom. The cool thing is these hearts stay up the whole year. One student said she had come to class feeling really down but after the activity she was feeling much better and realized how good it feels to express gratitude.

We also had the chance to enjoy Thanksgiving with a big feast of traditional food and even had the chance to invite Monica (a young girl Laraine tutors) and her mom Liu Ying to join us. On top of all that, we got a visit from Jeremy. He came from the U.S. to record our audiobook, and of course to spend time with us on Thanksgiving.

An Ancient City and the Great Wall

It is a great privilege to visit with teachers from other universities, also in the BYU Kennedy Center’s “China Teachers Program.” We visited a very quaint ancient city just a few hours train ride from Beijing. PingYao has a wall around its ancient town, and very fun architecture.

A great way to see PingYao is to do it by cart. We laughed so hard as we navigated the streets, and got many odd looks from the locals.

In addition, we saw the Great Wall from a new vantage point–Mutianyu, which is a very popular stop.

Judy Saves Our Bacon

Judy Batschi and Laraine explain to a student how to show emotions when acting. The student took to it fairly naturally. (Anger)

One of the university administrators asked us to “help out” at her daughter’s elementary school every month. They want us to share our “drama expertise” with the school’s drama class.

At this point you might ask yourself if Chuck and Laraine have much experience with drama. The answer is NO. But because we are Americans and Hollywood is in America, there is an assumption that we all must surely know how to act. Fortunately, we have drafted our fellow teacher, Judy Batschi, who DOES have drama experience to join us. We had a great experience our first time with the class.

Since we DO have experience with emotional literacy, we used that experience to help students learn how to show more emotion in their acting.

On the Radio

With just 24-hour notice, we were asked to be available for an interview by Beijing International Radio’s “Touch Beijing” program. When we arrived, we weren’t sure exactly what they wanted to discuss with us, but it was obvious this wasn’t any ordinary radio station.

Once we got past the armed soldier at the front door (we had to wait for someone to deliver a pass to us), we were escorted to a fairly massive broadcasting area. Apparently, there are about a dozen radio frequencies being broadcast from that location, and that didn’t include all the TV stations.

Once we realized the hosts had read this blog page and checked out my LinkedIn page, they were prepared to discuss leadership development with us. We were very impressed by the host and co-host’s professionalism and friendliness. They made it easy to get past our jitters.

Check out our half-hour interview by clicking here: https://mobile.tingtingfm.com/v3/program/Z3zJ0WpaLN

Once you’re on the site, scroll down to the 20191106 broadcast. We are mentioned briefly in the beginning, then our interview begins at around the 25-minute mark.

Chloe is on our right and Kat is on our left– Excellent hosts

The Day We Sneaked Out of the Summer Palace

Foreign guests are invited each year to join a fall walk at the beautiful summer palace in Beijing. Everyone was given identifying stickers, a bright yellow backpack, and a jacket to wear, and encouraged to mingle with hundreds of foreigners and Chinese hosts as they make their way around the palace grounds via a marked path.

Our university invited us again this year (our third year) to join the group. We had another commitment in the afternoon, but thought we would attend just the opening ceremony of the walk before quietly and unobtrusively leaving.

To our surprise, however, before the walk started we were honored on stage with big colorful “longevity” banners as the announcer said, “Charles and Laraine Chamberlain, American experts, are recognized for being the most outstanding walkers.” Apparently, we were the only ones who’d attended the event for three years straight.

After this honor, we felt so guilty about walking away, we stayed for at least some of the walk, then skulked away from the marked path and plethora of organizers by ripping off our stickers and hiding our bright banners as much as we could. Our hearts were beating fast as we sneaked away. “Outstanding walkers” indeed!

China does an outstanding job of opening up opportunities for dialogue with foreigners. It is obvious that a great deal of focus, energy, and money is spent on presenting a friendly face to the world. For instance, when an important global trade or government meeting is to be held in China, it is very common for the meeting to be held in one of China’s “tier two” cities. This gives the country an “excuse” and a deadline to renovate and upgrade that city. Travel anywhere in China and you’ll see massive road and landscaping projects in addition to the building boom. It reminds us of families who hold a daughter’s wedding reception in their backyard. It wouldn’t be uncommon to see the family remodel the living room, family room, and back patio in preparation. Now if we could just get more attention to those bathrooms!

Our Radio Interview

Okay, we look like we’re having just way too much fun. We were honored to be asked to share about our leadership development work with “Touch Beijing” listeners for the drive-time program.
Our interviewers were Chloe (to Chuck’s right), and Kat (right). They did an amazing job.

Our full radio interview can be found at this link: https://mobile.tingtingfm.com/v3/program/Z3zJ0WpaLN

This link puts you on the show’s archive site. Look for the 20191106 interview. That’s ours. It is a drive-time program, so must have tons of listeners. Don’t be intimidated by the Chinese characters. The program is in English. They introduce us in the first couple of minutes, but then our interview starts somewhere around the 25-minute mark.

This Government-owned radio and TV station is massive. They have about a dozen frequencies from which they broadcast, and this is where they monitor everything.

Emotional Icebergs and Leaky Roofs

by Charles J. Chamberlain, co-founder Chamberlain Leadership Group LLC

We have worked with many clients over the past 10-11 years who have used our tools to overcome emotional issues, or to simply develop better emotional control and awareness in leadership roles. But as people gain more emotional literacy and increased ability to manage their emotions, the same two frustrating phenomena show up time and time again. Perhaps there are better words to describe these phenomena, but two metaphors do a great job in helping us visualize them.

Emotional icebergs

Due to its buoyancy in denser sea water, an iceberg floats with approximately 10% of its mass showing above the water and 90% submerged. When we embark on a plan to understand behaviors and underlying emotions, we see a similar pattern in ourselves and others. Only 10% of our emotional “mass” is visible as conscious behaviors, vocalizations, and consciously controlled non-verbal expressions.

The remaining 90% of our emotional world is “submerged” beneath our consciousness. But just because an emotion is below the surface doesn’t mean it has no impact on us. To the contrary, because it is submerged, it has even more power over us, especially if we continue to be consciously unaware of it. This 90% carries significant weight as we form and maintain our identities, create relationship habits, develop meaningful motivations, and navigate the challenges of our lives.

The extent of our enjoyment of life and relationships is largely determined by how well we understand and manage the entirety of our emotional iceberg. Whether or not we are at ease in our lives or at “disease” can be a function of how well we are managing the submerged portion of our emotional existence. Submerged emotions can interact with our physical bodies in unexpected and unwanted ways. They can come “out of nowhere” and affect our verbal and non-verbal communication. They can cause illness. They can also cause us to do things that don’t make sense to our rational minds. Have you ever said, “I don’t know why I said that?” Or, “I don’t know why I did that?” Our submerged emotions can be particularly sensitive to triggering stimuli, thrusting us into “mysterious” episodes of despair or confusion, leaving us wondering, “Why am I suddenly so upset, worried, or depressed?”

You could think of the self-directed tools we offer as scuba diving gear, allowing us to dive beneath the surface and explore the submerged 90%. And, like a scuba diver’s equipment, the emotional tools allow us to go as deep as we are comfortable going. No one is there to pressure us to go beyond our comfort level. If we want to stay just a few feet beneath the surface, we can do that. If we want to dive deeper, we can do that too. The tools allow us to gain an appreciation for the extent of our emotions, while at the same time working on specific areas of concern.

Emotional Leaky Roofs

Once we have discovered some tools to work on specific emotional areas, we often face another phenomenon we’ll call the “leaky roof” phenomenon. Anyone who has experienced a leak in the roof can relate to this dilemma: After a hard rain, you notice water coming through a small hole in the corner of your dining room. At first, you place a bucket under the hole to collect the water, then when the storm has subsided, you look for the source of the problem. It is unlikely, however, that the hole in the roof is directly above the hole in the ceiling. Water has a tendency to enter from one hole, travel many feet away along trusses and structures in the attic, and create another hole as it follows gravity. An inexperienced homeowner might patch the drywall in their ceiling, thinking they’ve fixed the problem. A later storm comes along and it becomes clear that the source of the problem is not where it appeared to be.

Likewise, in our work with people who come to us having identified a specific issue, more often than not, “the issue” is not the real issue. For instance, we’ve worked with people who have taken our anger management classes in lieu of jail time. It is tempting to say, “I have a problem with anger,” especially when a judge has confirmed that indeed you do have a problem with anger. But in our anger management approach, we recognize the fact that you probably do NOT have a problem with anger, but you most likely have a problem with fear, guilt, confusion, or an array of other possible emotions.

This “leaky roof” dilemma appears everywhere. A man who can’t control his spending is really struggling with depression. A woman who puts on too much weight is really protecting herself from pain. A combative, rebellious teenager is really overcome with grief. The examples are endless.

Using the tools we provide, a person can quickly test the emotional strength of a particular issue and decide if it is simply in the path of gravity, like water flowing to its lowest point, or if the issue itself is the source of the problem.

A clear understanding of both the extent and complexity of who we are emotionally can help us be happier, more productive people.

For more information about the tools offered by Chamberlain Leadership Group LLC, contact us by clicking here.   

China’s 70th Anniversary: A Dinner for Foreign Experts

Before getting on the bus, we paused for a picture outside of our university’s main building. Shown above are our fellow CFAU “foreign teachers” and Lynn, our Chinese university liaison (third from right)
Special Invitation to attend the Foreign Expert’s Dinner. Once at the hall, each invitation was scanned and our pictures were displayed to ensure we were the person’s using the invitations.

Along with some of our university colleagues, we were invited by our university to attend a special dinner for foreign experts who are living and working in China. We arrived in buses and, for our benefit, the entire highway was shut down on the way to the dinner, which was held at The Great Hall of the People adjacent to Tiananmen Square. Some 2,000 foreign experts were in attendance and treated to an amazing dinner and speech from Vice Premier Han Zheng. He praised foreign experts for assisting the country of China in reaching its current strength and status on the 70th anniversary of the Communist Party in China.

Standing on Tiananmen Square, waiting to enter The Great Hall of the People behind us.

At our table was a couple from the Ukraine, a woman from Mexico City, a man from the UK, a man from Russia, another American man, and two Chinese hosts. We had a delightful time getting to know them. Unfortunately, cameras and cell phones were not allowed in the hall. We did get pictures of our group at the university and outside the hall.

Incidentally, after the dinner the entire crowd exited the doors to the front of the hall, while I (Chuck) slipped into a restroom at the rear of the hall, behind some heavy curtains. I was there for just a few moments when an entourage of young men in business suits wearing ear buds entered the restroom with the Vice Premier himself. I was surprised and could only think to say, “Hi” to him. Afterwards I exited, holding open the curtain for him as we walked out together. I remember thinking, “Why are these security men allowing me to be so close to the Vice Premier.” Then I remembered the worried looks on their faces. Obviously, this bathroom break was unplanned and worrisome to those whose job it was to keep him safe. I caught them off-guard.

Leadership Development Sessions with Important Gov’t Agency

Under Chamberlain Leadership Group LLC, we held two leadership development sessions at the China Banking and Insurance Regulatory Commission.

Session I dealt with self-awareness and the importance of understanding yourself before leading others. In this session, we did some exercises that allowed participants to understand some things about themselves that they had not considered.

Comments from participants after Session I included, “This is great! We’ve never done anything like this before!”

Session II was focused on re-defining leadership to include those activities that are so small they would not be deemed “world-changing.” If leadership is influence (according to John C. Maxwell), then anything we do to influence someone comes under the banner of leadership. This could include something as simple as complimenting someone or smiling at someone. Also, when we simply manifest our internal values, we are being leaders. We looked at four short video clips of orchestra conductors, each with their unique leading style. We then discussed the participants’ top three values and had them put those values into “I Am” statements. It was a powerful experience.

We look forward to further leadership development sessions with this organization as well as with several other corporations outside of the university. It feels very satisfying to take the leadership development curriculum we have developed for our university students and expand it into the non-academic world.